Inn eSoftware

Internet Marketing Software

FAQ

  1. Do I need to register on this site in order to purchase?
  2. What are the benefits of registering on this site?
  3. What payment options are available?
  4. How are the products delivered, and how long does it take?
  5. How secure is the ordering process?
  6. What if the product I buy doesn’t work on my computer?
  7. How safe is the software on this site?

1. Do I need to register on this site in order to purchase?
No. Registration is optional, and provided to make your shopping easier, but you can complete your transaction with our payment handler with or without signing up here. Our payment handler can deal with your purchase directly, and offer many ways to make a secure payment.

2. What are the benefits of registering on this site?
Signing up for an account on this site allows you to save your shopping cart, and keep track of items you wish to purchase later. We will also keep you up to date with special offers and discounts, some of which are made available to repeat customers who have an account with us.

3. What payment options are available?
We accept most major credit and debit cards, Paypal, cheques, money orders, wire transfers or cash. Our payment handler, BMTMicro has more information on specific payment options, or contact us with any further questions you may have.

4. How are the products delivered, and how long does it take?
Unless otherwise stated on the product page, your purchase is delivered as a download, which will be emailed to you as soon as your payment is processed. This should take no more than a few minutes from when you place your order. All orders are double-checked manually so in the case of orders taking more than 30 minutes, please contact us and we’ll rush your order through.

5. How secure is the ordering process?
Very secure. We deal only with reputable payment handlers who use SSL encryption technology and secure data handling, as well as industry recognised best-practices for handling payments, such as Paypal (optional), and BMTMicro who will take your payment and deliver your product. You are also covered by our 30-day no-quibble money back guarantee in the case of any problem with your order.

6. What if the product I buy doesn’t work on my computer?
We will first try to resolve the problem for you, to see if there is any technical issue and send you a patch or instructions to get the product working. Failing that, we will offer you a replacement, or in most cases, a full refund subject to our refund policy.

7. How safe is the software on this site?
Very safe. Everything we sell on this site is put through rigorous checks to make sure our software is 100% virus free, and contains no spyware, adware, or anything else which may harm your computer. We take pride in our range of titles, and make sure that they reach the highest standards of safety and security.

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